1. Please return goods with a copy of the invoice and mention the reason for returning the items.

2. Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 

3. Delivery Charges will not be refunded. 

4. Refund requests will be processed within 7 working days after receiving the return products.

5. All returns should be sent to Head Office Zissy Jewellery Multan.

6. For further queries about exchanges and returns, please contact us at